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We make technology a power tool that
increases your company's profitability, productivity and operations
instead of a constant problem that costs you time and money.
Better IT support than you can imagine.
Myth: Outsourcing your IT means onsite support suffers.
Fact: Moving your IT services to ORBIT typically improves onsite support.
Working with us increases your IT staff to local professionals
who take care of problems right away, and aren't limited by
your IT resources. In fact, clients often feel like our employees
are their employees.
Implementation
A great implementation is more than a project plan. It requires
a clear understanding of your business, as well as excellent
communication and collaboration. Above all, it requires proven
methodologies to avoid or minimize any disruption on your day-to-day
activities. That's what we provide. We assign you a full-time
account team from the start. Then our IT professionals go to
work with your business and IT teams at your site(s), deploying
a managed IT infrastructure and ensuring an easy, seamless migration
of data and systems to our OfficeReady® solution.
Process
We'll make a detailed survey of your existing systems, procuring
new hardware when needed, and testing and deploying the system.
Naturally, we provide great training (and continue training
with every upgrade). Each phase is expertly managed and communicated,
so you know what's happening and how everything will work.
Check out our customer Success Stories to see how we help our
clients achieve maximum performance from day one of their implementation.
Ongoing support
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You'll have a 24x7 Call Center. |
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You'll also have a dedicated account executive,
plus a dedicated technical resource for the lifetime
of your account. |
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We're onsite when you need us, with friendly, responsive
support, training, and troubleshooting. |
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Count on us to actively monitor and manage your
systems - so that we can respond to challenges before
they're issues. |
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You'll enjoy patient, helpful training, including
ongoing training with every upgrade, plus education
around IT best practices. |
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We actually spend time thinking about how to align
your IT strategy with your business objectives, and
researching new ways for you to grow. You'll hear about
our ideas at periodic meetings. |
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We'll have meetings as often as you require. We
also hold quarterly review meetings (where you'll get
to rate us on your satisfaction), annual surveys, and
strategic planning sessions. |
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We'll be on hand to coordinate hardware repair with
manufacturers. |
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Naturally, local clients who have offices in other
parts of the country and the world enjoy seamless, engaged,
highly personal (though maybe not in-person) service
at all their sites. |
Working with McKinney IT Solutions means you'll
work with local people who know your system and your business.
(We never outsource support - ever!) As your virtual IT department,
we truly are part of your team.
Contact us now: Find out how our expertise can give your business
the edge. Complete the form to your left and we will contact
you to arrange a suitable time.
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