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IT Services &
Solutions
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IT Services for Small to Medium Businesses
McKinney IT Solutions offers a full range of IT services,
customized to your needs, at an affordable price. From
day-to-day troubleshooting to strategic long term planning,
we’ve got you covered!
We specialize in working with businesses with between 5 and
75 PCs who want to increase their productivity and
profitability through the use of technology.
Our `Total Freedom’ support plans give you an all-inclusive
support agreement to handle every aspect of your computer
and network technology. Here are a few key areas that we
cover under our support plans:
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Unlimited Service Desk - We
provide UNLIMITED support and service for any
computer, network, software, e-mail, or internet
issue. Whenever you have ANY technology related
problem, we are here to help. You never have to pay
by the hour for computer support again! And with
guaranteed response times as quick as TWO HOUR, you
have peace of mind that your computer emergencies
will be taken care of as quickly as possible. |
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Unlimited Help Desk - Whether
it’s a question about how to change something in a
Word document or how to install a device onto your
computer, our knowledgeable staff is here to help.
We will answer all of your computer related
questions in a friendly, easy to understand way. |
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Backup Monitoring - We check
your backup DAILY to ensure that it is successful.
We know how critical business information is to our
clients, so we make sure that your backups are being
done properly. If your backup does fail, we waste no
time figuring out what went wrong so we can prevent
it from failing in the future. We also do periodic
backup restores to ensure the data is all there. |
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Business Continuity - Is your
business prepared for the risk of a fire, flood or
theft affecting your server or computer equipment?
Our comprehensive disaster recovery and business
continuity planning means that we can have you back
up and running with minimal disruption - instead of
losing profits and your valuable company data. |
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Computer Maintenance - Everyday
there are new patches, updates, and hotfixes
available from Microsoft for your computers. To help
keep your systems running at their optimal level, we
perform updates and maintenance on a DAILY basis on
all of your machines. We handle all the maintenance
so your investment lasts longer without you having
to worry about the upkeep. |
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Bandwidth Monitoring -
Sometimes certain computers or programs on a network
can cause everyone’s machine to run slowly. To help
increase efficiency, we periodically check your
company’s bandwidth usage to see if a particular
computer is a culprit for slowing down your network.
If we find a problem, we make resolve it ASAP so all
your processes can be done more quickly |
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Server Maintenance - Servers
are the heartbeat of a network and need many
“services” running in order to function properly.
Because we know how vital your company’s server is,
we keep an eye on your server very carefully. If any
of its “services” go down, we restart them
immediately and can even reboot the server remotely
if necessary. We also perform active maintenance on
this important computer to make sure your
organization stays up and running. |
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Vendor Management - Most
businesses we deal with have multiple technology
related vendors. For example, a client may have an
Internet service provider, a specialized industry
specific software company, a network copier vendor,
and a web designer. We act as a liaison between you
and those companies and make sure that before any
changes take place, that all the pieces of the
puzzle work together. We also work with those
vendors for you to resolve any issues that come up. |
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Product Purchasing Assistance -
Trying to find the right technology solution for
your organization can be an overwhelming task. By
doing the research for you, we take the guess work
out of purchasing new computers, software, network
equipment, printers, special devices, backup
options, and servers. We will provide you with
descriptions of products and give you our
recommendation for your network. |
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Consulting and Project Planning -
As your Virtual IT department, we work with you to
help develop a technology game plan. We’ve been
project planning for nearly 10 years so we know how
to make all the pieces fit together so that your
project goes as smoothly as possible. |
Services available include:
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All hardware and software upgrades |
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Back up and disaster recovery planning and
services |
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Blackberry, Windows Phones and other mobile
devices |
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Business phone systems and VOIP systems |
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Data cabling |
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Desktop support |
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99.7% E-mail filtering - spam, viruses, worms
and harmful content and attachments Block |
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Fail safe service - spools mail if your email
server goes down |
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Internet plans and connections |
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Multiple office set up and support |
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Network configuration and security - firewalls,
switches, routers |
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Network design, maintenance and support |
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Secure remote access for you and your team |
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Server installation and maintenance |
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System troubleshooting |
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VPN (Virtual Private Networks) |
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Web filtering - control internet access and
block harmful sites |
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Web hosting and domain registration |
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and more! |
We will:
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Take the time to fully understand your business,
your budget, and your expectations to make sure we
are delivering what you want instead of what we
think you should have. |
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Provide proactive support to prevent downtime,
data loss, and other disasters from happening
instead of reactively putting out fires. |
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Stand behind every recommendation we make with a
100% satisfaction guarantee. |
Find Out How Our Services Can
Help Your Business - FREE
No Obligation Network Audit!
Wondering if our Total Freedom support plans are a good fit
for you? For a limited time, we are offering a Free Network
Audit, to show you how we can improve productivity in your
business and solve those nagging computer problems once and
for all.
Here's some of what you'll receive with your
27 Point Network Audit:
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A check on your network's security against
hackers and viruses |
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Verification of network backups to make sure
they are working properly |
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Recommendations to make your systems run more
smoothly |
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Initial network documentation and an extensive
report on your networks health - yours to keep! |
To organize your network audit today, complete the form
above or just give us a call (214) 504-1185. |
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